ABOUT HOTEL PALMA REAL
Our Hotel
Palma Real Hotel is situated in a tranquil residential area just a five-minute walk from the city center of San José, the capital of Costa Rica. Our hotel and casino are only 15 minutes from Juan Santamaría International Airport and provide easy access to San José’s main businesses, shopping and leisure areas.
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Our Sustainability
The Palma Real hotel has obtained the Sustainability Certificate, issued by the Instituto Costarricense de Turismo ICT, which helps to preserve one of the most virgin destinations in the world.
We have a code of ethics and sustainability policy available to all our guests and collaborators.
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Our Mission
Generate a personalized and professional service for internal and external customer satisfaction, based on a system of constant training and motivation that generates the passion and commitment in the service.
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Our Vision
Generate a personalized and professional service for internal and external customer satisfaction, based on a system of constant training and motivation that generates the passion and commitment in the service.